FAQs

purple-paw Are The Institute of Pet Nutrition products manufactured in the United States?

Yes, all products are manufactured in a fully compliant cGMP Standards facility in the United States.

 

purple-paw What is the return policy?

The Institute of Pet Nutrition stands fully behind its products quality and your satisfaction is guaranteed. If you are not satisfied with your purchase, and you purchased your product through our website, you may return it for a full refund within 30 days of purchase. We will cover shipping as well.

Please send an email to info@theinstituteofpetnutrition.com to initiate a refund.

If you purchased through an online retailer, please contact them for your refund. That retailer’s return policy will apply.

 

purple-paw What if my dog doesn’t like the product’s taste?

Taste – palatability – is very important to us. We believe product taste differentiates our products from others. If, however, your dog doesn’t like the taste, and your product was purchased directly from The Institute of Pet Nutrition, we will issue a refund. Please send an email through the Contact Us page to initiate a refund.

 

purple-paw Where is The Institute of Pet Nutrition located?

The Institute of Pet Nutrition is located in Ashland, Oregon.

 

purple-paw Where are The Institute of Pet Nutrition products manufactured?

All Institute of Pet Nutrition products are formulated and manufactured in the United States in fully compliant cGMP Standards facilities.

 

purple-paw Are Wholesale Distribution Opportunities available?

Please send an email to info@theinstituteofpetnutrition.com and we will contact you to discuss opportunities and answer any questions.

 

Still have questions? Contact us--we're happy to help!